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Privacy Policy / Cookie Agreement

Each time you access our website, your web browser transmits usage data. These include your IP address and a description of the content accessed (URL). Without collecting the IP address of the accessing computer and the designation of the retrieved file, it is impossible to establish a connection to the server and use the corresponding website. Depending on the configuration, your browser also transmits additional data (browser type, browser version, operating system used, referrer URL).

In our data protection information below, we explain how we handle your personal data when you contact us or use one of our services.

Responsible

Björn Zeien - health-h

Fischerskamp 18

46514 Schermbeck

Authorized representative: Björn Zeien

Email address: info@health-h.de

Telephone: +49 151 4073 6351

Imprint: https://www.health-h.de/impressum

Safety measures

 

We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons to ensure a level of protection appropriate to the risk.

The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, input, disclosure, securing availability and their separation. Furthermore, we have set up procedures that ensure the exercise of data subject rights, the deletion of data and reactions to data threats. Furthermore, we already take the protection of personal data into account during the development or selection of hardware, software and processes in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.

Shortening the IP address :

If IP addresses are processed by us or by the service providers and technologies used and the processing of a complete IP address is not necessary, the IP address will be shortened (also referred to as "IP masking"). The last two digits or the last part of the IP address after a point are removed or replaced by placeholders. The purpose of shortening the IP address is to prevent or make it much more difficult to identify a person based on their IP address.

SSL encryption (https) :

In order to protect your data transmitted via our website, we use SSL encryption. You can recognize such encrypted connections by the prefix https:// in the address line of your browser.

Transmission of personal data

 

As part of our processing of personal data, it may happen that the data is transmitted to other bodies, companies, legally independent organizational units or persons or that it is disclosed to them. The recipients of this data can include service providers, marketing agencies, service companies, etc. commissioned with IT tasks. In such cases, we observe the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

Data transfer within the organization :

We may transfer personal data to other entities within our organization or allow them access to this data. If this transfer takes place for administrative purposes, the transfer of the data is based on our legitimate entrepreneurial and business interests or takes place if it is necessary to fulfill our contractual obligations or if the consent of the person concerned or legal permission is available.

Data processing in third countries

 

If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA) or the processing takes place within the framework of the use of third-party services or the disclosure or transmission of data to other persons, bodies or companies, this is only done in accordance with the legal requirements.

 

Subject to express consent or contractually or legally required transmission, we only process or have the data processed in third countries with a recognized level of data protection, contractual obligation through so-called standard data protection clauses of the EU Commission, if there are certifications or binding internal data protection regulations (Artt. 44 to 49 DS- GMO, information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de ).

Business Achievements

 

We process data from our contractual and business partners, e.g. customers and interested parties (collectively "contractual partners") in the context of contractual and comparable legal relationships and related measures and in the context of communication with the contractual partners (or pre-contractual), e.g. to answer inquiries.

 

We process this data to fulfill our contractual obligations, to safeguard our rights and for the purposes of the administrative tasks associated with this information and the corporate organization. We only pass on the data of the contractual partners to third parties within the framework of the applicable law to the extent that this is necessary for the aforementioned purposes or to fulfill legal obligations or with the consent of the persons concerned (e.g. to telecommunications, transport and other auxiliary services as well as subcontractors , banks, tax and legal advisors, payment service providers or tax authorities). The contractual partners will be informed about other forms of processing, e.g. for marketing purposes, within the framework of this data protection notice.

 

We inform the contractual partners which data is required for the aforementioned purposes before or as part of the data collection.

 

We delete the data after statutory warranty and comparable obligations have expired, i.e. generally after 3  years, unless the data is stored in a customer account, e.g. for as long as it has to be kept for legal archiving reasons (e.g. 10 years for tax purposes). We delete data disclosed to us by the contractual partner as part of an order in accordance with the specifications of the order.

 

Insofar as we use third-party providers or platforms to provide our services, the terms and conditions and data protection notices of the respective third-party providers or platforms apply in the relationship between the users and the providers.

More information on commercial services :

We process the data of our customers and clients (hereinafter referred to as "customers") in order to enable them to select, purchase or commission the selected services or works as well as related activities as well as their payment and delivery or execution or provision.

 

The information required is marked as such within the framework of the conclusion of the contract, order or comparable contract and includes the information required for the provision of services and billing as well as contact information in order to be able to hold any consultations.

 

  • Types of data processed : Inventory data (e.g. names, addresses), payment data (e.g. bank details, invoices, payment history), contact data (e.g. e-mail, telephone numbers), contract data (e.g. contract history, contact person).

  • Affected persons : interested parties, business and contractual partners.

  • Purposes of processing : Provision of (pre-)contractual services, communication, office and organizational procedures, management and answering inquiries.

  • Legal basis : Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b DS-GVO), legal obligation (Art. 6 Para. 1 S. 1 lit. c DS-GVO), legitimate interests (Art. 6 Paragraph 1 sentence 1 lit. f GDPR).

Management, organization and support tools

 

We use services, platforms and software from other providers (hereinafter "third-party providers") for the purposes of organisation, administration, planning and the provision of our services. When selecting third-party providers and their services, we observe the legal requirements.

 

In this context, personal data can be processed and stored on the servers of third-party providers. Various data may be affected by this, which we process in accordance with this data protection notice. This data can include, in particular, master data and contact details of users, data on transactions, contracts, other processes and their content.

 

If users are referred to the third-party providers or their software or platforms as part of communication, business or other relationships with us, the third-party providers can process usage data and metadata for security purposes, for service optimization or for marketing purposes. We therefore ask you to observe the data protection notices of the respective third-party providers.

Notes on legal bases :

If we ask users for their consent to the use of third-party providers, the legal basis for processing data is consent. Furthermore, their use can be part of our (pre)contractual services, provided that the use of third-party providers has been agreed in this context. Otherwise, user data is processed on the basis of our legitimate interests (ie interest in efficient, economical and recipient-friendly services). In this context, we would also like to draw your attention to the information on the use of cookies in this data protection declaration.

 

  • Types of data processed : Inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons : communication partners, users (e.g. website visitors).

  • Legal bases : Consent (Art. 6 Para. 1 S. 1 lit. a DS-GVO), fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b DS-GVO), legitimate interests (Art. 6 Para 1 p. 1 lit. f GDPR).

Provision of the web offer and web hosting

 

In order to be able to provide our website securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers managed by them) the online offer can be accessed. For these purposes, we may use infrastructure and platform services, computing capacity, storage space and database services, as well as security services and technical maintenance services.

 

The data processed as part of the provision of the hosting offer may include all information relating to the users of our online offer that arises in the context of use and communication. This regularly includes the IP address, which is necessary in order to be able to deliver the content of online offers to browsers, and all entries made within our online offer or on websites.

 

Email delivery and hosting :

The web hosting services we use also include sending, receiving and storing emails. For these purposes, the addresses of the recipients and senders as well as other information regarding the e-mail dispatch (e.g. the providers involved) and the content of the respective e-mails are processed. The aforementioned data can also be processed for SPAM detection purposes. We ask you to note that e-mails are generally not sent in encrypted form on the Internet. As a rule, e-mails are encrypted during transport, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. Therefore, we cannot accept any responsibility for the transmission path of the e-mails between the sender and receipt on our server.

 

Collection of access data and log files :

We ourselves (or our web hosting provider) collect data for every access to the server (so-called server log files). The address and name of the retrieved websites and files, date and time of retrieval, amounts of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP Addresses and the requesting provider belong.

 

The server log files can be used on the one hand for security purposes, e.g. to avoid overloading the server (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to ensure server utilization and stability.

 

Content Delivery Network :

We use a "Content Delivery Network" (CDN). A CDN is a service with the help of which the content of an online offer, in particular large media files such as graphics or program scripts, can be delivered faster and more securely with the help of regionally distributed servers connected via the Internet.

  • Types of data processed : content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons : users (e.g. website visitors, users of online services).

  • Purposes of processing : Provision of our online offer and user-friendliness, Content Delivery Network (CDN), provision of contractual services and customer service.

  • Legal bases : legitimate interests (Art. 6 Para. 1 S. 1 lit. f DS-GVO).

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Services and service providers used :

Blogs and publication media

 

We maintain a blog on our website and use other publication media. The data of the readers are processed for the purposes of the publication medium only insofar as it is necessary for its presentation and the communication between authors and readers or for reasons of security.

  • Types of data processed : Inventory data (e.g. names, addresses), content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content), meta/communication data (e.g. device information, IP addresses).

  • Data Subjects : Website visitors, blog authors.

  • Purposes of processing : provision of contractual services, feedback).

  • Legal basis : Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b DS-GVO), legitimate interests (Art. 6 Para. 1 S. 1 lit. f DS-GVO).

More information on commercial services

 

We process the data of our customers and clients (hereinafter referred to as "customers") in order to enable them to select, purchase or commission the selected services or works as well as related activities as well as their payment and delivery or execution or provision.

 

The information required is marked as such within the framework of the conclusion of the contract, order or comparable contract and includes the information required for the provision of services and billing as well as contact information in order to be able to hold any consultations.

 

  • Types of data processed : Inventory data (e.g. names, addresses), payment data (e.g. bank details, invoices, payment history), contact data (e.g. e-mail, telephone numbers), contract data (e.g. contract history, contact person).

  • Affected persons : interested parties, business and contractual partners.

  • Purposes of processing : Provision of (pre-)contractual services, communication, office and organizational procedures, management and answering inquiries.

  • Legal basis : Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b DS-GVO), legal obligation (Art. 6 Para. 1 S. 1 lit. c DS-GVO), legitimate interests (Art. 6 Paragraph 1 sentence 1 lit. f GDPR).

Use of cookies

Cookies are "text files" containing data from visited websites or domains and are stored by a browser on the user's computer. A cookie is primarily used to store information about a user during or after their visit to a website. The stored information can include, for example, the language settings on a website, the login status or the point at which a video was viewed. The term cookies also includes other technologies that fulfill the same functions as cookies (e.g. when user information is stored using pseudonymous online identifiers, also referred to as "user IDs").

Notes on legal bases :

The legal basis on which we process your personal data using cookies depends on whether we ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for the processing of your data is the declared consent. Otherwise, the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g. in the commercial operation of our website and its improvement) or if the use of cookies is necessary to fulfill our contractual obligations.

General information on revocation and objection (opt-out) :

Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke any consent you have given or to object to the processing of your data by cookie technologies (collectively referred to as "opt-out"). You can initially declare your objection using the settings in your browser, e.g. by deactivating the use of cookies (which can also limit the functionality of our online offer). An objection to the use of cookies for online marketing purposes can also be declared using a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/ will. In addition, you can receive further objection notices as part of the information on the service providers and cookies used.

  • Types of data processed : usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons :  Users (e.g. website visitors, users of online services).

  • Legal bases : Legitimate interests (Art. 6 Para. 1 S. 1 lit. f DS-GVO).

 

Cookies used and storage period :

Cookie name -  Purpose - duration - type of cookie

  • XSRF TOKEN - Used for security reasons -  Session - Essential

  • hs - Used for security - Session - Essential

  • svSession - Used in connection with user login - 2 years -  Essential

  • SSR caching - Used to display the system that rendered the website - 1 minute - Essential

  • _wixCIDX -  Used for system monitoring/troubleshooting -  3 months - Essential

  • _wix_browser_sess -  Used for system monitoring/troubleshooting

  • Session - Essential

  • consent policy -  Used for cookie banner parameters -  12 months

  • Essential

  • smSession -  Used to identify logged in website members - session -  Essential

  • TS* -  Used for security and anti-fraud purposes -  Session - Essential

  • bSession -  Used for measuring system effectiveness -  30 minutes -  Essential

  • fedops.logger.sessionId -  Used for measuring system effectiveness -  12 months - Essential

  • wixLanguage -  Used on multilingual websites to save the user's language -  12 months -  Functional

  • _ga -  Registers a unique ID used to generate statistical data on how the visitor uses the website - 2 years - Analytics

  • _gat -  Used by Google Analytics to limit the request rate - 1 day - Analytics

  • _gid -  Registers a unique ID used to generate statistical data on how the visitor uses the website - 1 day - analytics

Your data subject rights

Data protection law grants you a number of data subject rights, which we must point out to you. Depending on the reason and type of processing of your personal data, you have the following rights:

  • Right of objection: You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 Paragraph 1 lit. e or f GDPR; this also applies to profiling based on these provisions. If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

  • Right of revocation in the case of consent : You have the right to revoke your consent at any time.

  • Right to information : You have the right to request confirmation as to whether the data in question is being processed and to request information about this data as well as further information and a copy of the data in accordance with legal requirements.

  • Right to rectification : In accordance with legal requirements, you have the right to request the completion of the data concerning you or the correction of incorrect data concerning you.

  • Right to erasure and restriction of processing : You have the right, in accordance with the legal requirements, to request that data concerning you be deleted immediately, or alternatively to request a restriction of the processing of the data in accordance with the legal requirements.

  • Right to data portability : You have the right to receive the data that you have provided to us in accordance with the legal requirements in a structured, common and machine-readable format or to request its transmission to another person responsible.

  • Complaint to supervisory authority : Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the member state of your habitual residence, your place of work or the place of the alleged infringement, if you believe that the processing of data concerning you personal data violates the provisions of the GDPR.

Change and update of the privacy policy

We ask you to inform yourself regularly about the content of our data protection information. These will be adjusted as soon as changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.

If we provide addresses and contact information of companies and organizations in this data protection notice, please note that the addresses can change over time and ask you to check the information before contacting us.

 

As of February 16, 2022

Presence in social networks (social media)

 

We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.

 

We would like to point out that user data can be processed outside of the EU. This can result in risks for the user, for example the enforcement of the user's rights could be made more difficult.

Furthermore, user data is usually processed within social networks for market research and advertising purposes. For example, usage profiles can be created on the basis of usage behavior and the resulting interests of users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the networks that presumably correspond to the interests of the user. For these purposes, cookies are usually stored on the users' computers, in which the usage behavior and the interests of the users are stored. Furthermore, data can also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

 

For a detailed description of the respective forms of processing and the possibility of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks.

 

Also in the case of requests for information and the assertion of data subject rights, we would like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information directly. If you still need help, you can contact us.

 

facebook :

We are in partnership with Facebook Ireland Ltd. responsible for the collection (but not further processing) of data from visitors to our Facebook page (so-called "fan page"). This data includes information about the types of content users view or interact with, or the actions they take (see “Things Done and Provided by You and Others” in the Facebook Data Policy: https:// www.facebook.com/policy ), as well as information about the devices used by the users (e.g. IP addresses, operating system, browser type, language settings, cookie data; see under "Device information" in the Facebook data policy statement: https://www.facebook.com/policy ). As explained in the Facebook Data Policy under "How do we use this information?", Facebook also collects and uses information to provide analytics services, called "Page Insights," to site operators so that they can gain insights into how people are using their Pages and interact with the content associated with them. We have concluded a special agreement with Facebook ("Information on Page Insights", https://www.facebook.com/legal/terms/page_controller_addendum ), which regulates in particular which security measures Facebook must observe and in which Facebook itself has declared its willingness to fulfill the rights of the data subject (ie users can, for example, send information or requests for deletion directly to Facebook). The rights of users (in particular to information, deletion, objection and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook. Further information can be found in the "Information on page insights" ( https://www.facebook.com/legal/terms/information_about_page_insights_data ).

  • Types of data processed: contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).

  • Affected persons: users (e.g. website visitors, users of online services).

  • Purposes of processing: contact requests and communication, feedback (e.g. collecting feedback via online form), marketing.

  • Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f GDPR).

 

Services and service providers used :

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